Last Updated: August 19, 2025

This Privacy Policy describes how ISYSTEMS LIMITED (“we,” “our,” or “us”), the owner and operator of Najuwa Ai (accessible via najuwa.africa), collects, uses, and protects your information.

Najuwa Ai is a WhatsApp marketing automation platform that helps businesses scale through customer engagement tools, including bulk messaging, chatbot creation, and conversation automation to boost sales and satisfaction.

1. Information We Collect

We may collect the following types of information when you use Najuwa Ai:

- Personal Information: Name, email address, phone number, and other details you provide during account creation or use.

- Usage Data: Information about how you interact with our platform, including IP address, browser type, and pages visited.

- Cookies: We use cookies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use your information to:

- Provide, operate, and maintain our service.

- Improve, personalize, and expand our platform.

- Communicate with you, including responding to inquiries and sending updates.

- Ensure compliance with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

- Service Providers: Third parties that support our platform (e.g., hosting, analytics, payment processing).

- Legal Requirements: If required by law or to protect our rights.

4. Data Security

We implement reasonable technical and organizational security measures to protect your data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

You may:

- Request access to or correction of your personal data.

- Opt out of marketing communications.

- Contact us at admin@najuwa.africa to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.

7. Contact Information

If you have questions or concerns, please contact us:

ISYSTEMS LIMITED

Operator of Najuwa Ai (najuwa.africa)

Email: admin@najuwa.africa

Phone: +250780044543

Registered in Rwanda